At the time of booking $150.00 deposit is required. The remaining balance is due six weeks prior to the big event. We understand that this will be a busy time for you so we'll send you a friendly reminder to let you know its due

Approximately two weeks after we receive the phone, you will receive a special delivery. 

A personalised package featuring all of your voice messages on USB will be sent to you. Messages can also be sent via email.

It's simple! At the event guests pick up the phone, your greeting will automatically play, after the beep they leave their message then hang up. Once the phone has been hung up the message will be saved. 

Record your greeting on your mobile phone using the voice memo or voice recorder app (these apps are on all phones, no need to download anything). Send it though to us. We will pre-load it on to the audio guestbook, so when it comes to you its all ready to go. If you need some inspiration, we have a collection of greetings we can send you. 

No, landline and wifi is not required. The only thing the phone needs to work is power.

I have an answer

We recommend placing a sign next to the audio guestbook to let guest know what it is and how it works. We have many signs we can personalise with your details and can share with you.

We have over 30 hours recording time. This is longer than your event! Everyone will get the chance to leave 1, 2 or 3 messages.

Yes! We offer free express shipping Australia Wide on all bookings.

Your phone will arrive at least 2 days before your event (in most cases it will arrive well before this). We ask that you send the phone back no more than 2/3 days after your event.

Send us the details, including where, when and for how long and we we'll see what we can do for you. 

1.  All hire items as detailed in hirer’s invoice remain the property of The Message Co. Ltd (ACN 18164530670).

2.  The Hirer accepts all responsibility for the safety and condition of hire items from the time they are delivered by The Message Co/collected by the Hirer from the The Message Co warehouse until they are collected by The Message Co/returned by the Hirer to the The Message Co warehouse and sighted by a representative of The Message Co.

4.  All costs relating to damage, theft or loss of hired goods will be borne by the Hirer.

5.  Failure to return goods at the agreed time and date will result in hire price being recharged.

6. The hirer agrees to provide a valid credit card to The Message Co to remain on file until the hired goods have been returned on time and in original condition. 

A. If goods are not returned a fee of $1500.00 will be charged.

B. If good are not returned in original condition, damage will be assessed, and damage fee will be advised and charged to the credit card on file.